CARE Programme FAQs
Frequently Asked Questions (FAQs)
Announced by the Honourable Prime Minister of Jamaica, Andrew Holness in his budget presentation in March 2024. The CARE Programme is designed to empower NEET (Not in Education, Employment, or Training) individuals across all 63 constituencies in Jamaica by providing comprehensive support and opportunities for personal and professional development. The programme focuses on four main areas:
- Training and Certification
- Work-Based Learning
- Mentorship & Coaching
- Volunteerism
- Community Engagement & Outreach
- Recruitment & Orientation
- Personal Development & Training
- Employment Readiness
- Skills or Apprenticeship or Pathway
- Youth ages 17-29
- Not engaged in education or training
- Not employed
- Submitted for participation by Member of Parliament
- Interested in skills training, entrepreneurship, or apprenticeship
See below the listing of constituencies and corresponding HEART Trust offices.
| Constituency # | Constituencies | HEART/NSTA Trust Parish Offices |
| 1 | Kingston Western | 47B South Camp Road, Kingston |
| 2 | Kingston Central | |
| 3 | Kingston East And Port Royal | |
| 4 | St. Andrew West Rural | 7 Ripon Road, Kingston 5 |
| 5 | St. Andrew Western | |
| 6 | St. Andrew West Central | |
| 7 | St. Andrew East Central | |
| 8 | St. Andrew South Western | |
| 9 | St. Andrew Southern | |
| 10 | St. Andrew South Eastern | |
| 11 | St. Andrew Eastern | |
| 12 | St. Andrew North Eastern | |
| 13 | St. Andrew North Central | |
| 14 | St. Andrew North Western | |
| 15 | St. Andrew East Rural | |
| 16 | St. Thomas Western | Shop 1a Myrie Plaza, 15 Church Street Morant Bay |
| 17 | St. Thomas Eastern | |
| 18 | Portland Eastern | Shop 7 Wet Harbour Plaza, 22 West Street |
| 19 | Portland Western | Port Antonio Portland |
| 20 | St. Mary South Eastern | 64 Stennett Street, Port Maria, St Mary |
| 21 | St. Mary Central | |
| 22 | St. Mary Western | |
| 23 | St. Ann South Eastern | 45 Main Street, St Ann’s Bay |
| 24 | St. Ann North Eastern | |
| 25 | St. Ann North Western | |
| 26 | St. Ann South Western | |
| 27 | Trelawny Northern | Shop 3-4 Kens Plaza, 85 Market Street |
| 28 | Trelawny Southern | |
| 29 | St. James East Central | 11 Dome Street, Montego Bay, St James |
| 30 | St. James North Western | |
| 31 | St. James Central | |
| 32 | St. James West Central | |
| 33 | St. James Southern | |
| 34 | Hanover Eastern | Watson Taylor Park, Lucea, Hanover |
| 35 | Hanover Western | |
| 36 | Westmoreland Western | Shop #1, Dunbar Mall, Savlamar, Westmoreland |
| 37 | Westmoreland Central | |
| 38 | Westmoreland Eastern | |
| 39 | St. Elizabeth North Western | Shop 7-10 Business Centre, Santa Cruz |
| 40 | St. Elizabeth North Eastern | |
| 41 | St. Elizabeth South Western | |
| 42 | St. Elizabeth South Eastern | |
| 43 | Manchester Southern | Shop 1&2 Caledonia Mall, Mandeville |
| 44 | Manchester Central | |
| 45 | Manchester North Western | |
| 46 | Manchester North Eastern | |
| 47 | Clarendon North Western | 22A Manchester Avenue (May Pen) |
| 48 | Clarendon Northern | |
| 49 | Clarendon North Central | |
| 50 | Clarendon Central | |
| 51 | Clarendon South Western | |
| 52 | Clarendon South Eastern | |
| 53 | St. Catherine North Western | 32 Brunswick Street, Spanish Town |
| 54 | St. Catherine South Western | |
| 55 | St. Catherine Southern | Waterford P.O, St Catherine |
| 56 | St. Catherine Central | 32 Brunswick Street, Spanish Town |
| 57 | St. Catherine South Eastern | Waterford P.O, St Catherine |
| 58 | St. Catherine North Central | 32 Brunswick Street, Spanish Town |
| 59 | St. Catherine West Central | Waterford P.O, St Catherine |
| 60 | St. Catherine North Eastern | 32 Brunswick Street, Spanish Town |
| 61 | St. Catherine Eastern | |
| 62 | St. Catherine South Central | |
| 63 | St. Catherine East Central | Waterford P.O, St Catherine |
- $13,000 Stipend per week (based on attendance)
- $15,000 transport allowance per month (based on attendance)
Members of Parliament are allocated 35 applications per constituency, however only 30 participants will participate in the programme.
: All applicants MUST have a bank account to receive their stipend payments.
The banks that we currently accept are:
- Bank of Nova Scotia (Scotiabank)
- CIBC First Caribbean International Bank
- National Commercial Bank
- First Global Bank
- Sagicor Bank
- Jamaica National
- JMMB
Have any more questions?
Send an enquiry through our Customer Query Form.
We would love to answer any questions you may have!
Send an enquiry through our Customer Query Form.
We would love to answer any questions you may have!
80 Responses
I would love to go to heart nsta and get certified to get a job
Good day, Roshane. Thank you for your interest in the Community Action for Rewarding Engagement (CARE) Initiative. We apologize, but applications are currently closed. If there are any updates regarding the availability of this program, please keep an eye on our social media accounts.
i already apply for the CARE program from last year i did the interview an orientation but i haven’t get any call back as yet
Good day Nordia, we would love to speak with you. A response was sent to you today, July 4, 2025, from info@heart-nta.org. You may provide a response to the same email address provided.
I would like to apply for the care program, is the window closed or what
Good morning, Olando. Thank you for reaching out to us. At this time, applications for the CARE Programme are closed. Please continue to monitor our social media platforms for updates on when applications will reopen.
what are the requirements for the CARE Program and where can I apply for my son.
Good day, Christine. Thank you for your interest in our CARE programme. This programme emphasizes on training in various areas, job readiness, job placement, mentorship, and care guidance. The window for application is not yet open. For additional information on the CARE Initiative, please keep an eye out for future updates.
when will placement for the CARE Programme begin
Good day, Davaine. Thanks for contacting us. Yes, the application window for the CARE program is open. The application process is done through the member of parliament’s office. Thus, kindly visit your member of parliament’s office to complete your application
Is the CARE program still available for applications?
Good afternoon, Philroy. Thanks for contacting us. Yes, the application window for the CARE program is open. The application process is done through the member of parliament’s office. Thus, kindly visit your member of parliament’s office to complete your application.
Trying to get my certificate in level two and three
Good day, Olando. Thank you for reaching out to us. Please note persons only receive a certificate of completion for the Community Action for Rewarding Engagement (CARE) program. We advise that you visit our website at On-The-Job Learning—HEART/NSTA Trust to see our other on-the-job training program options.
Can persons who are unemployed and already attending one of your sister institutes, who is pass the age of 30 still get the benefits to continue his/her enrollment in the course of their choice?
Good day, Shane. Thank you for your inquiry regarding the CARE Programme and its eligibility criteria. We sincerely appreciate your interest in advancing your skills and education. The CARE Programme is specifically designed for individuals aged 17 to 29, and unfortunately, those who are 30 years old or older do not qualify for its benefits. On the other hand, we offer institution-based training programs that are suitable for your age range. Our level 1 to 4 programs are free of cost. To view these programs, you may visit our website at New Programmes List – HEART/NSTA Trust to see our current offerings and choose the one that is convenient to you.
Can the aid of the CARE Programme still be given to those who are over the of 30+ to continue their schooling in the skill area of their choice, so they don’t have to take a route that doesn’t afford them peace of mind and safety(I’m talking about a life of crime)?
Good day, Shane. Thank you for contacting the HEART NSTA, Trust. To be eligible for the CARE program, applicants must be between 17 and 29 years old. Unfortunately, those who are 30 years old or older do not qualify for its benefits. On the other hand, we offer institution-based training programs that are suitable for your age range. Our level 1 to 4 programs are free of cost. To view these programs, you may visit our website at New Programmes List – HEART/NSTA Trust to see our current offerings and choose the one that is convenient for you.
I’m interested is this program still available
Good day, Geneva. Thanks for contacting us. Yes, the application window for the CARE program is open. The application process is done through the member of parliament’s office. Thus, kindly visit your member of parliament’s office to complete your application
when will the CARE programme selected applicants be placed in their specific institutions to begin training?
Good day, Davaine. Thank you for your enquiry. We appreciate your interest in the CARE Programme, and we’d love to assist you. As this is a public platform, we may require some sensitive information to provide the best support for your request. To ensure your privacy and security, we kindly ask that you reach out to us through one of our official communication channels:
Live Chat: https://www.heart-nsta.org/
Email: info@heart-nta.org
Social media: Send us a direct message on our official pages
We look forward to assisting you further and providing the necessary details regarding your placement.
I’m asking you guys please to contact applications to let them know whether or not they are being accepted into the program. I applied last year and went on both the interview and the orientation phase and up until now I can’t get a response about the status of my application.
Good afternoon, Tanya. Thank you for reaching out to us. We sincerely apologize for the lack of communication regarding your application. As best as possible, we strive to provide feedback to all applicants, but unfortunately, not all are contacted, especially those who were not successful. We understand the frustration this may cause, and we will be making recommendations to the relevant departments to improve this process in the future. Thank you for your patience and for bringing this to our attention.
Good evening, is the JNSC programme open and accepting applications?
Good day. Thank you for your interest in the Jamaica National Service Corps (JNSC) programme. So sorry applications are closed at this time. The tentative application window is March 2025.
Good evening
Can we apply online?
Good day, Kayla. Thank you for reaching out to us. So sorry applications are not done online. Application for the CARE programme is done through the member of parliament’s office. Thus, kindly visit your member of parliament’s office to complete your register.
Hi afternoon, what are the requirements for the care program?
Good day, Natalee. We appreciate your interest in the CARE program. To be eligible, applicants must be between the ages of 17 and 29, have not participated in any other HEART training programs at the time of application, and be Jamaican citizens. If you meet the requirements, you can apply through your member of parliament’s office. To register, bring your TRN, NIS, birth certificate, and qualifications to complete your application.
I wish to sign up for the care program
Good day, Daniel. Thank you for your interest in the CARE program. To be eligible, applicants are required to be between 17 to 29 years old to register. Applications are done through your member of parliament’s office. Please take with you your TRN, NIS, birth certificate, and qualifications to complete your application.
good evening how can I apply for the program to work and learn
Good day, Lesha. Thank you for your interest in our program. The application window for the CARE program is open. Applications are done through the member of parliament’s office. Thus, kindly visit your member of parliament’s office to complete your application.
when does the application end for care programme
Good afternoon, Tyrese. Thanks for contacting us. The application window for the CARE program is open. The application process is done through the member of parliament’s office. Thus, kindly visit your member of parliament’s office to complete your application.
once y0u apply will they call to say if your approved or how do you find out?
Good morning, Tyrese. Thank you for your interest in the CARE program. Yes, applicants are contacted; however, the timing of when you hear back from the MP office depends on their internal processes, and unfortunately, we do not have direct control over the selection or notification timelines. After reviewing and shortlisting applicants, the MP office will notify the selected candidates for the next steps. If you have not heard back since February, it may be helpful to follow up directly with the MP office for an update on the status of your application.
would like the opportunity to sign up for the care program
Good morning, lesha. Thanks for contacting us. The application window for the CARE program is open. The application process is done through the member of parliament’s office. Thus, kindly visit your member of parliament’s office to complete your application.
I is the care program still available
Good afternoon, thank you for your interest in our program. While there is no official deadline at this time, we recommend that you visit your MP’s office; each office will have its cut-off limit.
The secretary at the MP office informed me that once my application is submitted, it is out of their hands; however, I haven’t heard anything since my application was submitted in early February. How long does it usually take to receive a call? Do they decide whether or not to contact the applicant?.
Good morning, Shanecia. Thank you for reaching out! I understand your concerns, and I’d like to clarify the process for you. The HEART NSTA Trust does not shortlist or make the selection for the program. Once your application is submitted to the MP office, it is reviewed and shortlisted by the relevant authorities there. After that, the shortlisted applicants are sent to us at the HEART NSTA Trust for the orientation, placement, and training phase. The timing of when you hear back from the MP office depends on their internal processes, and unfortunately, we do not have direct control over the selection or notification timelines. Typically, after the MP office reviews and shortlists applicants, they will notify those who are selected for the next steps. If you haven’t heard back since February, it may be helpful to follow up directly with the MP office for an update on the status of your application. We hope this clears up any confusion, and we appreciate your patience throughout the process!
I would like to know when will the programme begin placement?
Good morning, Davaine. Thank you for contacting the HEART NSTA, Trust. The member of parliament (MP) office oversees the CARE program. Kindly visit your MP office to receive an update on your application.
Good Afternoon. How long does it usually take to receive a call after applying?.
Good morning, Shanecia. Thank you for reaching out to us. The timing of when you hear back from the MP office depends on their internal processes, and unfortunately, we do not have direct control over the selection or notification timelines. Typically, after the MP office reviews and shortlists applicants, they will notify those who are selected for the next steps.
Good day, 1. What are the courses/training programs available under the Care program? 2. When is the deadline to apply for the Care program?
Good afternoon, Chantelle. Thank you for your interest in our CARE programme. This programme emphasizes on training in various areas, job readiness, job placement, mentorship, and care guidance. While there is no official deadline at this time, we recommend that you visit your MP’s office; each office will have its own cut-off limit.
Good day, Are all the courses/training from HEART accessible under the care programme? When will the application period close for the Care programme
Good afternoon, Chantelle. Thank you for your interest in our CARE programme. This programme emphasizes on training in various areas, job readiness, job placement, mentorship, and care guidance. While there is no official deadline at this time, we recommend that you visit your MP’s office; each office will have its own cut-off limit.
Good day, 1.Are all the courses offered by HEART available under the CARE program. 2. When will the application/admission close for the CARE program.
Good day! Thank you for reaching out with your questions regarding the CARE Program. The CARE Programme is designed to empower individuals by providing comprehensive support across key areas, including Training and Certification, Work-Based Learning, Mentorship and Coaching, and Volunteerism. While the CARE program encompasses these four focus areas, HEART also offers additional training programs beyond the CARE initiative. Once an individual applies for institutional training under the CARE program, they can participate in the available courses, as well as other classes that align with their interests and career goals.
The application deadline for the CARE program varies depending on the specific cycle and the availability of training programs. We encourage you to stay updated through our official channels for the latest application timelines and admission details.
I would like to comply in this job
Good morning. Thank you for your interest in our CARE programme. This programme emphasizes on training in various areas, job readiness, job placement, mentorship, and career guidance. Applications for the CARE programme are done through the member of parliament’s office. Thus, kindly visit your member of parliament’s office to register.
it’s been almost a year since the programme was announced, when exactly does it begin?
Good morning, Davaine. Thank you for reaching out to us. Successful applicants were contacted to begin. If you applied and were not contacted, we can recommend alternative on-the-job training programs. Click the link to learn more: https://www.heart-nsta.org/on-the-job-learning/.
I was recently contacted to the office to sign a Code of Conduct Form, so doesn’t that mean I have been selected for the programme?
Good day Davaine, thank you for reaching out to us. At this time, please note that the CARE Programme does not require a Code of Conduct form to be signed as part of the selection process. It’s possible that the request you received may be related to another initiative or an internal administrative step.
We’re unable to say for certain why the form was issued, so we encourage you to check in with the office that contacted you for further clarification.
Good afternoon, I would like to be certified in housekeeping how can I go about it
Good day Racquel. Thank you for reaching out to us. Applications for the CARE programme are done through the member of parliament’s office. Thus, kindly visit your member of parliament’s office to register.
Please talk to me As soon as possible.
Good day Giovanni, we would love to speak with you. A response was sent to you today, June 25, 2025, from info@heart-nta.org. You may provide a response to the same email address provided.
Good day
So I have went through all the procedures and I got placed at a basic school for OJT but nothing further.
This was in March.
Good day Migail, we would love to speak with you. A response was sent to you today, July 4, 2025, from info@heart-nta.org. You may provide a response to the same email address provided.
I would like to be apart of the care programme because I am currently attending stony hill heart trust and I am financially stable enough to maintain myself and pay Taxi fare
Good afternoon, Diana. Thank you for contacting HEART. We are happy to hear that. Applications for the CARE program are processed through your Member of Parliament (MP) office, so please visit the office to apply.
Hello
What is the cut off time for the CARE program and Work Based Training?
Are they being done in Spanish Town?
Good day, thank you for reaching out to us. Please note that our work-based programs are ongoing, so there is no specific deadline to apply. However, the CARE Program has designated application periods, and the current window is now closed. We encourage you to monitor our social media platforms for updates on upcoming application opportunities.
I did the interview and orientation and I am yet to receive a call or be placed i even tried contacting someone to ask if I can change to school but still got no response
Good day, Canece. Thank you for reaching out. We recommend that you visit your nearest Member of Parliament (MP) office to get an update on your application status and placement. They will be able to provide further guidance and assistance.
I recently signed up for care program and didn’t receive a call
Good morning, Davaun. Thank you for your interest in the CARE program. Applicants are contacted; however, the timing of when you hear back from the MP office depends on their internal processes, and unfortunately, we do not have direct control over the selection or notification timelines. After reviewing and shortlisting applicants, the MP office will notify the selected candidates for the next steps. If you have not heard back, it may be helpful to follow up directly with the MP office for an update on the status of your application.
Hello Good morning. My name is Kimberly Matthews. I have been trying to apply for the CARE program through my constitency’s office, but they told me they have not received any application forms for the program. Is there any other way I could apply?
Good morning, Kimberly. Thank you for your interest in the CARE Programme. Please be advised that applications for the programme are currently closed. We encourage you to continue monitoring our social media platforms and official communication channels for updates and announcements regarding future application periods. Thank you for your interest, and we look forward to assisting you when applications reopen.
Is there a timeframe for when applications will be open for the care program?
Good morning, Gamar. Thank you for your interest in the CARE Programme. Please be advised that applications for the programme are currently closed. We encourage you to continue monitoring our social media platforms and official communication channels for updates and announcements regarding future application periods.
I applied from last year I did registration and orientation and is yet to be placed anywhere and I also tried contacting someone in charge to change to schooling and the person never replied
Warm greetings from HEART/NSTA Trust and thank you for reaching out to us.
We understand your concern, particularly as you indicated that you completed both the registration and orientation process for the CARE Programme but were not subsequently placed.
Unfortunately, based on the information provided, we are unable to determine the specific circumstances that resulted in you not being contacted for placement following orientation.
At present, there are no projected new cohorts for the CARE Programme for this year. However, if you are still interested in pursuing institutional training with HEART/NSTA Trust, we encourage you to visit our NDAR application portal to view the programmes currently available and apply for an option that best suits your area of interest. https://ndar.heart-nta.org/programmes.aspx
We hope you are able to identify a suitable training opportunity and thank you for your continued interest in HEART/NSTA Trust.