What are the 15 Skills accessible via the Skills On-Demand App to date?
- Cosmetologist
- Air Condition Technician
- Painter
- Landscaper
- Furniture Maker
- Graphics Designer
- Mason
- Pipefitting Technician
- Fashion Designer
- Event Planner
- General Construction Worker
- Plumber
- Early Childhood Teacher
- Electrician
- Welder
Skills on Demand – For Customers!
Looking for skilled labour in Jamaica? Skills On-Demand is your go-to app to easily find qualified professionals for all your needs!
Whether you need a plumber, electrician, child-care practitioner, or even a landscaper, simply download the app, search for the service you require, and connect with certified HEART/NSTA Trust graduates. With reliable professionals, and transparent reviews, we make it simple to get the job done—quickly and efficiently.
Skills on Demand – For Service Providers!
Are you a HEART/NSTA Trust graduate looking to expand your reach and connect with customers? Join Skills On-Demand today! This app allows you to showcase your skills, set your rates, and respond to job opportunities in your field—whether you’re a mason, plumber, fashion designer, or electrician. With direct access to clients seeking skilled labour, you can grow your business, enhance your reputation, and get paid quickly for the work you do. Become part of a trusted network of professionals who are shaping Jamaica’s future—one job at a time!
Frequently Asked Questions (For Customers)
To sign up as a customer, simply download the “Skills On-Demand” app, create an account using your email, and fill in your details. Once registered, you can start searching for skilled service providers based on the service you need.
You can use the search function to browse through categories of skilled labour services. You can filter results based on your location, ratings, or specific expertise needed (e.g., plumber, painter, electrician).
After selecting a service provider, you can either request a quote directly through the app or post a job request. Service providers will respond with their availability, and you can choose the one that suits your needs.
All service providers on the app are HEART/NSTA Trust graduates.
If you’re not satisfied, you can rate and review the service provider on the app which will result in reduced rating for the provider.
You pay directly to the service provider upon completion, depending on the agreement made.
Once you’ve requested a service or a quote, you can communicate directly with the service provider through the app’s messaging system. This allows you to discuss details, ask questions, and confirm your requirements before the service begins. The service provider can also give details on other means of contact for them.
Yes, after selecting a service provider, you can schedule an appointment for a specific date and time that works for both you and the provider. Simply ensure you put that detail in when you are crafting your request.
You can easily cancel or reschedule a service through the app, provided it’s done within the specified time frame before the service date. Be sure to notify the provider as soon as possible to avoid cancellation fees or penalties.
If you downloaded the App while in Jamaica, you are able to access it even when you are outside the country. However, please note that the App is not available for download in locations outside of Jamaica.
Frequently Asked Questions (For Service Providers)
If you have heard about the app and wish to sign up as a graduate of the Trust, you will need to register with us by via skillson-demand@heart- nsta.org include your TRN, current phone number, skill and name at the time of training with HEART.
You can offer services in the following categories: Cosmetology, Air Condition Technician, Painter, Landscaper, Furniture Maker, Graphics Designer, Mason, Pipefitting Technician, Fashion Designer, Event Planner, General Construction Worker, Plumber, Early Childhood Teacher, Electrician, and Welder.
Once you complete your profile, job requests and service inquiries will be posted in the app or customers will reach out to you directly in the app.
Payments are made directly between you and the customer, based on your agreement.
You can set your own rates based on the type of service you offer and market conditions.
It’s important to communicate clearly with customers and ensure their satisfaction. If a complaint arises, the app allows customers to leave feedback, which you can respond to. Maintaining high ratings is key to attracting future customers.
Yes, you can update your profile and service offerings at any time through the app. You can modify your skills, update your availability, and adjust your rates as needed to reflect your current services and expertise.
To improve visibility, ensure your profile is fully completed with accurate information, including certifications, past work, and customer reviews.
Offering competitive rates, responding promptly to job requests, and maintaining high customer ratings can also help attract more customers.
If a customer cancels a job or fails to pay, you can report the issue through the app’s support system. Our team will investigate the situation and work to resolve the matter. Clear communication and setting expectations upfront with the customer can also help avoid such issues.
After each job, customers have the opportunity to rate your service and provide feedback. High ratings and positive reviews will improve your reputation on the platform, increase your chances of being selected for future jobs, and build trust with new customers.
If you downloaded the App while in Jamaica, you are able to access it even when you are outside the country. However, please note that the App is not available for download in locations outside of Jamaica.
CHECK OUR YOUTUBE CHANNEL @HEARTTV FOR DETAILED ‘HOW TO’ VIDEOS ON THE APP!
Find the HEART Skills-On-Demand App on your phone’s Major App Store!
Click the buttons to download or scan the QR code on screen from your device!
