Jamaica’s Human Development Agency
The Human Employment and Resource Training Trust/National Service Training Agency, known to most Jamaicans simply as ‘HEART,’ is the leading provider of Technical Vocational Education and Training in Jamaica. As a human development agency, for more than three decades, we have impacted every major industry and community in Jamaica, with an expanded mandate since 2016 to encourage and facilitate volunteerism, mentorship and adult literacy.
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Jamaica’s Human Development Agency

The Human Employment and Resource Training Trust/National Service Training Agency, known to most Jamaicans simply as ‘HEART,’ is the leading provider of Technical Vocational Education and Training in Jamaica. As a human development agency, for more than three decades, we have impacted every major industry and community in Jamaica, with an expanded mandate since 2016 to encourage and facilitate volunteerism, mentorship and adult literacy.

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Human Development
at Work

HEART exists to build and sustain a globally-competitive Jamaican labour force, responsive to the demands and complexities of the modern workplace. We focus on practical, competency-based training which empowers trainees to transition seamlessly into real work.

46,473 based on 2021/2022 Annual Report

Trainees Enrolled

53,802 trainees enrolled as of July 2024.

Job Seekers Placed in Good Work

3,217 job seekers placed as of July 2024.

17, 616 based on 2021/2022 Annual Report
19,300 between 2019 – 2023 based on HEART’s Training Data, Jan 2023

Trainees Certified

10,191 trainees certified as of July 2024.

Government & Development Partners

Let’s get Social!

Follow HEART for news and updates about our training programmes.